Abstract
Burnout has been implicated in higher physician turnover, reduced patient satisfaction,
and worsened safety, but understanding the degree of burnout in a given physician
or team does not direct leaders to solutions. The model proposed integrates a long
list of variables that may ameliorate burnout into a prioritized, easy-to-understand
hierarchy. Modified from Maslow's hierarchy, the model directs leaders to address
physicians’ basic physical and mental health needs first; patient and physician physical
safety second; and then address higher-order needs, including respect from colleagues,
patients, processes, and the electronic health record; appreciation and connection;
and finally, time and resources to heal patients and contribute to the greater good.
Assessments based on this model will help leaders prioritize interventions and improve
physician wellness.
Keywords
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Article info
Publication history
Published online: December 13, 2018
Footnotes
Funding: Garner Kline Professorship at Penn State to DES.
Conflict of Interest: The authors have no conflicts of interest to declare.
Authorship: All authors had a role in the writing of this manuscript (no data reported).
Identification
Copyright
© 2018 Published by Elsevier Inc.
